Documentation
Everything for a quick start
Setup guides, API documentation, integration examples, and best practices.
Quick Start
Create your first AI operator in 15 minutes
Account creation & first operator
Registration, company profile setup, creating your first AI operator with voice and language selection.
Connecting a phone number
SIP telephony setup, call forwarding, and voice AI testing.
Connecting WhatsApp Business
WhatsApp Business API integration, message templates and greeting setup.
Connecting a Telegram bot
Bot creation via BotFather, command setup, and platform connection.
Uploading knowledge base
File formats, data structure, and best practices for preparing RAG documents.
Setting up bookings
Calendar connection, slot configuration, working hours, and booking rules.
API Reference
REST API for deep integration
Authentication
API keys, OAuth 2.0, JWT tokens. Authorization examples for different languages.
Managing operators
Creating, configuring, and deleting AI operators via API. CRUD and batch operations.
Conversations & messages
Conversation history, message sending, inquiry queue management.
Bookings
Creating, modifying, and canceling bookings. Schedule and slot management.
Analytics
Metrics, reports, and raw data via API. Aggregation and filtering.
Webhooks
Webhook setup for events: new call, new booking, escalation to agent.
Integrations
Ready-made connectors to popular services
iiko
Menu, table, and booking sync with iiko. Automatic stop-list import.
1C & Bitrix24
Two-way sync of contacts, deals, and records between AI Operator and CRM.
Google Calendar
Staff schedule sync, automatic event creation on booking.
Stripe & online payments
Payment acceptance at booking, subscription and refund management.
Zapier & Make
No-code automation: triggers, actions, and scenarios for AI Operator.
Custom integrations
Guide to building your own integrations via REST API and webhooks.
Best Practices
Recommendations for maximum effectiveness
Preparing knowledge base
How to structure information for the most accurate AI customer responses.
Operator personality setup
Tone of voice, communication style, authority boundaries. Creating a brand-aligned operator.
Escalation scenarios
When and how to transfer to a live agent. Setting up escalation rules and triggers.
Monitoring & optimization
Which metrics to track, how to interpret analytics, and improve answer quality.